Frequently Asked Questions
Everything you need to know about our premium home collections.
What is the standard shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer international shipping?
Currently, F.A. Dumont primarily ships within North America. For international inquiries, please contact our support team to discuss custom shipping arrangements and rates.
What is your return policy for home decor items?
We offer a 30-day return window for most unused and unassembled items in their original packaging. Please note that custom-made or personalized pieces are final sale.
Are your products covered by a warranty?
Yes, all our furniture and home goods come with a 1-year limited warranty against manufacturing defects to ensure the highest quality standards for your home.
How can I track the status of my delivery?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through our financing partners at checkout.