Returns & Exchanges
At F.A. Dumont, we are committed to your satisfaction and offer a 30-day window to return or exchange any home decor or religious items that do not meet your expectations. All returned products must be in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Contact our customer service team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Carefully pack your items in their original boxes with all protective padding to prevent damage during transit, ensuring the RMA number is clearly marked on the outside.
Ship the Item
Send your package using a trackable shipping service to our distribution center; we recommend purchasing insurance for high-value home goods.
Receive Refund or Exchange
Once our quality control team inspects the returned item, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing